BUSINESS PROCESS OPTIMIZATION
Cut costs 15-30%. Find hidden efficiency without cutting people.
THE OPPORTUNITY
Your business works. It makes money. But it's inefficient.
You have:
• Too many approval steps (why does this need 5 signatures?)
• Duplicate work between departments (Finance and Ops both doing this?)
• Manual data entry in 2025 (really? in the cloud era?)
• Processes nobody remembers why they exist
• People working around the system instead of with it
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Result:
• Wasted time
• Wasted money
• Frustrated team
• Missed opportunities
Here's the good news: This is the cheapest money you can make.
Efficiency improvements = profit without cutting anything.
THE PROCESS (4 weeks)
1
WEEK 1: MAP
What I do:
✓ Document current process
- Who does what?
- When?
- Why?
- In what order?
✓ Identify bottlenecks
- Where does work slow down?
- What causes delays?
- Where are the handoffs?
✓ Measure current metrics
- Time per transaction
- Cost per transaction
- Error rates
- Cycle time
Deliverable: Visual process map + current metrics
2
WEEK 2: ANALYZE
What I do:
✓ Find inefficiencies
- What's wasteful?
- What's redundant?
- What's outdated?
✓ Root cause analysis
- Why does this happen?
- Why has nobody fixed it?
- What's keeping it in place?
✓ Benchmark
- How do similar companies do this?
- What's best practice?
- What's achievable for you?
Deliverable: Problem analysis + opportunities identified
3
WEEK 2-3: REDESIGN
What I do:
✓ Design optimized process
- Remove wasteful steps
- Automate what's repetitive
- Streamline handoffs
✓ Cost/benefit analysis
- How much will we save?
- How long to break even?
- What's the ROI?
✓ Change management plan
- How do we transition?
- What training is needed?
- How do we handle resistance?
Deliverable: New process blueprint + implementation plan
4
WEEK 4: IMPLEMENT & MONITOR
What I do:
✓ Roll out new process
- Soft launch with pilot group
- Monitor for issues
- Make quick adjustments
✓ Train team
- Why the change
- How the new process works
- Common questions
✓ Monitor for 30 days
- Track new metrics
- Fine-tune based on feedback
- Support team through transition
Deliverable: Optimized, operating process + team trained
EXAMPLES OF PROCESSES WE OPTIMIZE
✓ Order-to-cash (customer order → payment received)
✓ Procure-to-pay (purchase requisition → payment)
✓ Hire-to-retire (recruitment → employee exit)
✓ Financial close (month-end close process)
✓ Customer onboarding (first-time customer experience) ✓ Supply chain (ordering, receiving, inventory)
✓ Quality assurance (defect detection, rework)
✓ HR processes (benefits, payroll, performance reviews) ✓ IT support (ticket creation, resolution, closure)
Companies working with me improve:
Processing time: 40-60% faster
→ Less waiting, faster turnaround
Cost per transaction: 20-40% reduction
→ Same output, lower cost
Error rate: 50-80% fewer mistakes
→ Better quality, less rework
Employee satisfaction: Higher
→ Less frustration, more ownership
YOUR INVESTMENT
Investment depends on scope:
SMALL PROCESS
(Single department)
Duration: 2-3 weeks
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Scope: One department, simple process
STANDARD ENGAGEMENT (Cross-functional)
Duration: 3-4 weeks
​
Scope: Multiple departments, moderate complexity ​​
LARGE PROCESS
(Enterprise-wide)
Duration: 4-5 weeks
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Scope: Multiple departments, complex workflow
Includes: Process mapping, analysis, redesign, implementation, training
WHO IS THIS FOR?
✓ Growing companies (scaling reveals inefficiencies)
✓ Companies with high transaction volumes
✓ Departments struggling with bottlenecks
✓ Those wanting to improve before major systems change
✓ Companies wanting to stay lean as they grow